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🛟 Support

Need help with research computing resources at Clemson University? This section of our documentation provides multiple ways for you to get the support you need.

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Community Support​

Users are invited to connect with the research computing community at Clemson through our Mattermost chat server.

For small issues, you can try asking in a related channel to see if other users have any ideas.

Contact the RCDE Team​

User support is provided by the CCIT Research Computing and Data, Engagement (RCDE) team.

You can get in touch with a staff member in one of these ways:

  1. Drop by our weekly office hours and talk to us.
  2. Open a case with us by submitting a support ticket.
  3. Send us a message through email support.

Let us know how we can help you today!