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🛟 Support

Need help with research computing resources at Clemson University? This section of our documentation provides multiple ways for you to get the support you need.


Did you know that you can search the documentation? Try this first to see if you can find a solution without having to wait.

Community Support

Users are invited to connect with the research computing community at Clemson through our Mattermost chat server.

For small issues, you can try asking in a related channel to see if other users have any ideas.

Contact the RCDE Team

User support is provided by the CCIT Research Computing and Data, Engagement (RCDE) team.

You can get in touch with a staff member in one of these ways:

  1. Drop by our weekly office hours and talk to us.
  2. Open a case with us by submitting a support ticket.
  3. Send us a message through email support.

Let us know how we can help you today!